Educate Protect & Inform the Consumer

Annual Flagship Events

Consumer Parliament​

The Communications Consumer Parliament is one of the key initiatives of the Commission in fulfilment of its consumer protection mandate. The Consumer Parliament is a platform for multi-stakeholder engagement on communication consumer related issues. The inaugural event was held in Kampala in 2014 and has since been hosted twelve (12) times in different regions across the Country addressing a range of consumer issues.

World Consumer Rights Day (WCRD)​

The World Consumer rights day first observed in 1983, to raise awareness about consumer rights has since become a focal international consumer event for promoting consumer rights and advocating for fair business practices. It is a global event that aimed at raising awareness to protect and empower consumers.

Campaigns & Projects

Substandard Communication Devices Campaign​​

Among other responsibilities of the Uganda Communications Commission in, Section 5 (1) of the Act mandates UCC to set standards and ensure compliance with national and international standards and obligations, and to promote and safeguard the interests of consumers in regard to the quality of communications services and equipment.

Digital Consumer Awareness Campaign - "Tonfera"

Tonfera was undertaken as part of UCC`s mandate to empower, educate and protect consumers. The campaign aims to rise awareness on the safe and responsible use of ICTs; alert and empower consumers on fraud and other facets of injustice to consumers.


Girls in ICT

In a bid to encourage girls and young women to pursue careers in the technology sector, the International Telecommunications Union (ITU) commemorates the Girls in ICT day on the 28th April every year.

Uganda Communications Commission joins the rest of the World to celebrate the Girls in ICT day which is aimed at encouraging girls to take up or consider careers in ICT.