UCC CONSUMER PORTAL

Educate Protect & Inform the Consumer
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About the Consumer Portal

The UCC Consumer Portal was set up in furtherance of UCC’s consumer protection mandate and is a central reference point for information and education resources for consumers of communications services in Uganda.
Consumers can use the portal to download useful educational tools and resources, make informed choices and complain about communications products and services.

Do it Yourself (DIY)

1. Tonfera!

2. Check the speed and quality of your connection

3. Compare prices for products and services

4. Verify Device

Latest Information

World Consumer Rights Day Commemoration

January 27, 2023

The Uganda Communications Commission will be joining the rest of the world to commemorate this day with the consumers in the central region with a consumer help camp to be…

Regional Office skilling Training workshop

January 27, 2023

The Consumer Affairs Team will hold a half day training workshop for Regional Office staff to standardize service delivery to consumers at the head office and the regional office. This…

Consumer Awareness in Sembabule and Kampala District.

September 8, 2022

The commission will hold consumer help camps in Sembabule and Kampala central from 24th to 29th October 2022 and 2nd to 4th November 2022 respectively. We urge people from these…

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March 25, 2023

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